The SAJE Launch Program is your onboarding experience. For a one-time $99 fee, we'll gather information about your business, configure your AI employee, test everything, and prepare your system for launch. Once your setup is complete, your selected monthly plan begins.
Most businesses are fully launched within approximately 7 days, depending on the complexity of your business and how quickly onboarding information is completed.
We'll guide you through a simple onboarding form where you'll tell us about your business, services, business hours, frequently asked questions, phone number, calendar preferences, and how you'd like calls handled.
Not at all. We handle the setup, configuration, testing, and launch for you.
Absolutely. If you have questions during onboarding, our team is available to help every step of the way.
Yes. Most businesses complete onboarding without needing a meeting, but if you'd prefer to walk through everything together, we're happy to schedule one.
Yes. Our AI is designed to sound natural, conversational, and professional. It understands context, responds intelligently, and provides a friendly customer experience.
Yes. Your AI employee is available 24/7 to answer calls, even when you're busy, after hours, or unable to answer the phone.
Yes. Calls can be transferred based on your business rules, such as business hours, emergency requests, specific departments, or staff availability.
Not at all. We handle the setup, configuration, testing, and launch for you.
Yes. SAJE can check availability and schedule appointments directly into your connected calendar.
Absolutely. During onboarding, we'll train your AI using information about your services, pricing, policies, and frequently asked questions.
Yes. If someone prefers to leave a message, SAJE will collect the details and notify you immediately.
If the AI isn't confident in its response, it can politely transfer the caller, collect their information, or take a message for follow-up.
Yes. Unlike a traditional receptionist, your AI can assist multiple callers simultaneously without putting customers on hold.
Yes. Many businesses use SAJE to answer calls when the office is closed, capture leads, answer common questions, and schedule appointments.
Yes. Our AI chat assistant can be added to most websites without requiring a redesign.
Yes. The Chatbot and Voice AI can ask qualifying questions, collect contact information, and determine whether someone is a good fit before passing the lead to you.
Yes. Website visitors can schedule appointments directly through the chat experience.
Absolutely. Just like your voice AI, the website assistant can answer questions based on the information you provide during onboarding.
Yes. Your website assistant never sleeps, so visitors always receive an immediate response.
In most cases, yes. We can typically transfer or connect your existing business number so your customers continue calling the same number they're already familiar with.
Yes. We support calendar integrations so your AI can check availability and book appointments automatically.
Yes. SAJE can send appointment confirmations, follow-up messages, and customer notifications via SMS.
Yes. We can integrate with HighLevel and other supported platforms so customer information stays organized.
Yes. SAJE can send emails from your business domain for a more professional customer experience.
Every plan includes generous AI usage covering voice conversations, text messaging, and email automation. The included amount is designed to support the needs of most small businesses.
No. Your plan includes AI usage, so you're not billed separately for each individual phone call.
If your business consistently exceeds the included usage, we'll contact you before any additional charges are applied. We'll review your usage together and recommend the most cost-effective option.
AI conversations, SMS, and email automation all have real operating costs. Including generous usage with every plan allows us to provide predictable monthly pricing while maintaining reliable service.
Yes. You'll have access to reporting so you can monitor calls, conversations, appointments, and overall AI activity.
No. We believe in transparent pricing. Any optional upgrades or additional usage charges will always be communicated before they're applied.
No. Included usage resets at the beginning of each billing cycle.
Absolutely. As your business grows, upgrading your plan is simple and seamless.
SAJE is designed to identify common spam and robocall behavior. Many spam callers disconnect immediately when they detect an automated response or fail to engage in a normal conversation. For calls that continue, SAJE can be configured to end the conversation or follow rules you've approved.
Yes. Known spam numbers and unwanted callers can be blocked from contacting your AI in the future. If a particular number repeatedly calls your business, it can be added to a block list.
Occasional spam calls are a normal part of running any business and typically have little impact on your included usage. Our usage allowances are designed with this in mind.
Spam calls usually aren't an issue. However, if your business experiences an unusually high volume of spam, robocalls, or malicious traffic, we'll work with you to implement additional filtering or blocking strategies to help protect your AI resources.
In many cases, yes. While no system can identify every spam call with perfect accuracy, SAJE can recognize common spam behaviors, such as silent calls, robocalls, repetitive patterns, and suspicious interactions. If a legitimate caller is ever uncertain, the AI will continue the conversation naturally rather than making assumptions.
SAJE can be configured to recognize repeat nuisance callers and apply rules such as ending the conversation, blocking the number, or preventing future interactions. This helps protect your business and keeps the AI available for legitimate customers.
Yes. We can tailor how SAJE responds based on your business needs. For example, it can transfer calls immediately, ask qualifying questions, collect caller information, or end conversations that appear to be non-legitimate.
No. Normal levels of spam are expected and are factored into how we structure our plans. If we ever detect unusual or abusive call activity that could significantly impact usage, we'll notify you and work with you on a solution before any additional charges are considered.
Once your AI employee is live, we'll continue supporting your account and helping you make improvements as your business evolves.
Yes. Businesses change over time, and your AI can change with them. We can update business hours, services, FAQs, routing rules, and much more.
Yes. Protecting your business and customer information is a priority. We use trusted infrastructure, encrypted connections where applicable, and industry-standard security practices to help safeguard your information.
If something isn't working as expected, simply contact our support team and we'll work to resolve the issue as quickly as possible.
No. We handle the technical side so you can focus on running your business.
At this time, SAJE is not offered as a HIPAA-compliant solution and is not intended for healthcare providers or organizations that handle Protected Health Information (PHI).
As we continue to expand our platform, HIPAA-compliant plans may become available for eligible industries.
Not at this time. To ensure we meet the strict privacy and security requirements of healthcare organizations, we're not currently onboarding businesses that require HIPAA compliance. If this changes in the future, we'll announce HIPAA-ready plans designed specifically for medical practices.
Providing a HIPAA-compliant AI solution requires additional security controls, compliant infrastructure, Business Associate Agreements (BAAs), and specialized platform configurations.
Rather than offering a partial solution, we've chosen to focus on delivering the best possible experience for service-based businesses while we evaluate HIPAA support for the future.
It's something we're actively considering.
If we introduce HIPAA-compliant plans, they'll include the additional safeguards, infrastructure, and compliance requirements necessary for healthcare providers and other organizations handling protected health information.
SAJE is currently built for service-based businesses such as home services, contractors, restoration companies, law firms, property management, automotive businesses, and many other customer-facing businesses that rely on phone calls, appointments, and lead generation.
Not necessarily. Many businesses use SAJE to handle overflow calls, after-hours support, missed calls, and repetitive customer questions so their staff can focus on higher-value work.
SAJE is best suited for service-based businesses that rely on phone calls, appointments, and customer inquiries. If your business regularly misses calls or spends significant time answering repetitive questions, there's a good chance SAJE can help.
No problem. SAJE can transfer the call, collect a message, or schedule a callback based on your preferences.
Many businesses begin seeing improvements immediately after launch through increased call answer rates, more captured leads, and fewer missed opportunities.
Absolutely. Whether you're adding new services, hiring staff, opening additional locations, or increasing call volume, SAJE is built to scale alongside your business.
No. SAJE isn't a traditional phone tree or automated menu. Your AI employee understands natural conversation, responds intelligently to customer questions, adapts based on context, and can complete real tasks like booking appointments, answering FAQs, capturing leads, and transferring calls—all without forcing callers through a series of button prompts.